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Healthcare ISV

Integrated healthcare and telemedicine platform

HIPAA-compliant AWS platform with IoT device integration, nutrition tracking and a conversational intelligence pipeline using Transcribe Medical and Comprehend Medical over Chime call recordings.

AWSChimeTranscribe MedicalComprehend MedicalLambdaRDSEC2

The problem

Practitioners could not extract insight from telemedicine conversations or unify patient health data.

Our approach

  1. 1Designed a HIPAA-compliant AWS footprint with encryption and access controls end to end.
  2. 2Integrated wearables and IoT devices plus nutrition tracking into a unified patient record.
  3. 3Captured Chime telemedicine recordings and transcribed them with Transcribe Medical.
  4. 4Applied Comprehend Medical to segment symptoms, lab tests, diagnosis, medication and PHI.

Measurable outcomes

HIPAA
Compliant platform design
5
Clinical entity types auto-extracted
1
Unified patient health profile

Architecture and workflow

Architecture and workflow
  1. 01

    Capture

    Chime consultations · IoT devices

  2. 02

    Store

    S3 · RDS patient record

  3. 03

    Transcribe

    Transcribe Medical

  4. 04

    Enrich

    Comprehend Medical NLP

  5. 05

    Consume

    Practitioner insight views

More work

Packaged snacks · LATAM and Middle East & South Africa retail

Revenue analytics across 12 retail chains, refreshed hourly

Replaced a nightly Excel-and-SSIS revenue pack with a Databricks lakehouse serving trade-spend-adjusted net revenue to 400+ commercial users across LATAM and Middle East & South Africa.

Consumer app · San Francisco

Audience business review analytics

Data lake on S3 exposed to Athena via Glue Catalog, a single-source-of-truth table refreshed by Step Functions and Lambda, and a QuickSight CXO dashboard for MAU, DAU, trial-to-subscription and revenue trends.

Global BPO / ITeS · France

Operational insights for 400 contact centres

Performance tool exports auto-synced to Azure file storage, staged and loaded by Azure Data Factory into a Synapse warehouse, with Power BI dashboards for occupancy, AUX, handled volumes and shrinkage.

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